Software Support Analyst I

Harrisonburg, Virginia, United States · Support

Description

POSITION SUMMARY

The Software Support Analyst is responsible for delivering quality software support to clients, in accordance with departmental goals and objectives for quality, response and resolution times, and customer satisfaction. The SSA independently resolves technical and application problems. Support is provided via voice and electronic means.


ESSENTIAL TASKS

Benefits

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance

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