Temporary Office Administrator
The Support Call Coordinator is responsible for providing exceptional customer service. The associate will use his/her technical expertise in resolving client problems and communicate the appropriate resolution to the client. Service should be provided in an accurate, timely and professional manner.
The successful candidate will be part of the support team for Jenzabar’s Support Service. The Support Call Coordinator will provide support for Jenzabar clients relating to various software applications, thoroughly documenting each request for service in our call tracking system. Additionally, the selected candidate will be responsible for other administrative task including such thinks as data entry of client certifications and any requirements by the Manager of Support.
Responsibilities also include:
(This position does not require remote machine access).
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance